About us - Azure Palace, Phuket

About hotel image

Azure Palace Hotel Patong Beach Phuket is a cozy urban retreat located in the vibrant heart of Patong’s commercial district.

Thoughtfully designed for travelers who appreciate comfort, convenience, and character, our hotel offers a warm and welcoming atmosphere with modern essentials for a truly relaxing stay.

Whether you are visiting Phuket for leisure, adventure, or a short getaway, Azure Palace places you close to Patong Beach, local dining spots, shopping areas, and nightlife — while still providing a peaceful space to unwind and recharge after a day in the city.

With comfortable rooms, friendly hospitality, and an affordable boutique experience, Azure Palace Hotel is the perfect place to stay, relax, and feel at home in Phuket.

Terms of stay

1. Check-in & Check-out

  • Check-in time: From 14:00 onwards

  • Check-out time: By 12:00 noon

  • Early check-in or late check-out is subject to availability and may incur additional charges.

  • A valid government-issued ID or passport is required upon check-in.

2. Housekeeping

  • Housekeeping service is provided daily / weekly (depending on room type or length of stay).

  • Guests staying long-term may receive scheduled cleaning services.

  • Additional cleaning requests may incur extra charges.

3. Non-Smoking Policy

  • All rooms are non-smoking unless otherwise specified.

  • Smoking in non-smoking rooms will result in a cleaning fee.

4. Damage & Loss

  • Guests are responsible for any damage or loss caused to hotel property during their stay.

  • Charges will apply for damaged, missing, or excessively soiled items.

5. Noise & Conduct

  • Guests are requested to respect other residents and keep noise levels to a minimum, especially between 22:00 – 08:00.

  • Any illegal activity or inappropriate behavior will result in immediate termination of stay without refund.

6. Safety & Personal Belongings

  • Guests are advised to use in-room safes for valuables.

  • The hotel is not responsible for loss, theft, or damage to personal belongings.

7. Pets

  • Pets are not allowed unless prior approval has been granted.

Check-in 14:00
Check-out 12:00
Booking cancellation

Cancellation and Modification:

  • The cancellation policy varies according to the rate/package that is booked. Please refer to the description given at booking or contact the Hotel for clarification.
  • Modifications are permitted, subject to availability and potential fees. Please contact us directly for any changes.

Third Party Booking Sources:

If you made your reservation through a third party (website or online travel agent), cancellations must be made directly with the third party. The hotel is not authorized to cancel, and cannot provide refunds, for any third party reservations

Cancellation policy

Cancellation and Modification:

  • The cancellation policy varies according to the rate/package that is booked. Please refer to the description given at booking or contact the Hotel for clarification.
  • Modifications are permitted, subject to availability and potential fees. Please contact us directly for any changes.